This website is owned and operated by KFin Technologies Limited. The material, all design, text and images on the website, therein called “the Site”, is protected by copyright and trademark laws. You may access the Site in several ways, including but not limited to the World Wide Web.

The use of the Site is subject to the following terms and conditions

No one is permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of these web pages for any other purpose whatsoever without the prior written permission of KFintech

KFintech has taken reasonable care to make sure that the information appearing on the web site is accurate and up to date. However, the accuracy of the information may not be taken for granted, because we do not have control over the use to which the information should be put, we do not warranty, expressly or impliedly, as to the quality, accuracy, timeliness, completeness, performance, fitness for a particular purpose of the web site or any of its contents.

We will not be liable for any damages (including without limitation damages for loss of profit, revenue or anticipated savings) arising in contract, tort or otherwise from the use of or inability to use the web site or any of its contents or from any action taken (or refrained from being taken) as a result of using the web site or any such contents. The contents of this website cannot be used in any misleading or objectionable context.

It is our policy to respond to notices of alleged infringement that comply with The Indian Copyright Act, 1957. Responses to these notices may include removing or disabling access to Website including Hyperlinks, for websites claimed to be involved in infringing activity, and/or terminating accounts. KFintech will make an attempt in good-faith to contact the owner or administrator of the affected website so that they may make a counter notification pursuant to the “The Indian Copyright Act, 1957 as amended up to date.

KFintech respects the intellectual property rights of others and requires that Site users do the same. In case you find any infringement, you may notify us. You may keep in mind that vague, wild and bald allegation may be taken seriously as it can tarnish the image, reputation and goodwill of KFintech

While notifying provide information, if possible, sufficient enough to permit KFintech to notify the owner/administrator of the allegedly infringing webpage or other content (email address is preferred). Include the following statement: "I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law." Include the following statement: "I swear, under penalty of jury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."

Send the written communication to the following address (by certified mail):
♦  KFin Technologies Limited, Selenium Tower B, Plot Nos. 31 & 32 | Financial District Nanakramguda |Serilingampally Mandal | Hyderabad - 500032

We reserve the right to send your notice to one or more third parties who may make it available to the public.

There are no hyper links used in website, hence need not applicable.

The https://evoting.kfintech.com/instapoll of KFin Technologies Limited represents multiple divisions/Departments. We hereby adopt 3-tiered structure to implement CMAP needing minimum 3 officials to execute the CMAP roles, viz.,

• Contributor
• Moderator
• Approver

KFIN TECHNOLOGIES LIMITED understands that the content of the website needs to be reviewed and updated as and when needed. As per KFIN TECHNOLOGIES , content policy procedure is to be reviewed and uploaded as and when the need arises.

KFIN TECHNOLOGIES LIMITED e-voting Instapoll System does have Archival policy which ensure the data is Archived every 1 year. Website Manager ensures that the data is Archived every 1 year with proper security and Storage.

KFIN TECHNOLOGIES LIMITED ’s e-Voting system handles critical activity of on line voting of investors. E- voting is also time critical. The lapse or failure to deliver the vote in time for voting to the scrutinizer may lead to loss of vote. Hence, an Internet application for electronic voting necessarily demands an elaborate and robust infrastructure that ensures efficient execution, secured processing and guaranteed delivery of transactions.

Physical Security

Our servers are hosted in CtrlS Datacenter, Hyderabad. We have taken the Rack Space, Power and Physical Security with CtrlS and Hosting of Server maintained by KFin Technologies Limited only. The building is equipped with Physical Security and Biometric access to ensure that there is no entry by unauthorized personnel.

Connectivity

The hosting facility is “carrier neutral”, with redundant connections from multiple service providers.

Data Security and Back-up

All data is located on secure servers that are continually monitored and maintained. All operating systems and applications are maintained at recommended patch levels for the highest level of operating system security possible.

As per our Backup policy daily full, weekly full, and monthly full backups are taken on tape media. Back-ups taken on tape media are stored at off-site at a secure location in a lock and key of the fireproof cabinet.

Perimeter Defence

All servers are monitored round the clock for attempted network attacks. Industry standard Intrusion Detection Systems (IPS Systems) are employed to ensure that any breach of the perimeter defence is detected and dealt with immediately.

System Redundancy

The data is stored in high available Raid 1 configuration in SAN configuration. Complete redundancy is built-in at every point.

SSL Data Transmission Security

The highest level of SSL browser encryption is used to ensure that all sensitive data transmissions between the customers and e-Voting system. We use SHA 3 512 128 bit encryption for password encryption and SSL

RSA 2048 Bit encryption for encrypted data transmission between the user system and application

Feedback from the visitors is the best way to judge a website’s performance and make necessary improvements. KFIN TECHNOLOGIES has an customer satisfaction analysis process and the results will be analyzed to carry out the changes and enhancements as suggested by the visitors.

The Queries raised through Feedback form will be at evoting@kfintech.com. An auto acknowledgement gets triggered to the Shareholders. The same will be redressed within 24hrs or maximum within a week time.

Website is monitored on a Monthly in accordance with the plan to address and fix the quality and compatibility issues around the following parameters:

Performance: a. Site download time is optimized for a variety of network tested for this. (Refer the site performance report)

Functionality: b. All modules of the website should be tested for their functionality. Moreover, interactive components of the site such as discussion boards, opinion polls, feedback forms etc. should be working smoothly.

Broken Links: c. The website will be thoroughly reviewed by the website manager to rule out the presence of any broken links or errors.

Traffic Analysis: d. The site traffic will be regularly monitored to analyse the usage patterns as well as visitors’ profile and preferences. Traffic Analysis tools also give reports on broken links.

Feedback: e. Feedback from the visitors is the best way to judge a website’s performance and make necessary improvements. KFIN TECHNOLOGIES has an customer satisfaction analysis process and the results will be analyzed to carry out the changes and enhancements as suggested by the visitors.

Defacement of the website: 8.3.1

All possible security measures are taken for the application to prevent any possible defacement/hacking by unscrupulous elements. KFIN TECHNOLOGIES PRIVATE LIMITED employees state of the art IPS and perimeter security devices to ensure the protection. However, if despite the security measures in place, such an eventuality occurs, and if it has been established beyond doubt that the website has been defaced, the site will be immediately blocked and the DR site will be switched on. The web management team will conduct the Root cause analysis and the security assessment, website manager will take appropriate actions based on the outcome of Security Assessment.

Data Corruption: 8.3.2

Data base is backed up Daily ,Weekly and Monthly basis as per our Backup Policy.

Hardware/Software Crash: 8.3.3

The application and data base are hosted on hardened servers and are hosted on high availability servers. In the unlikely event of server crash the site can be hosted on to a DR server.

Natural Disasters: 8.3.4

KFIN TECHNOLOGIES LIMITED has a DR policy and plan to quickly recover the operations.

There could be circumstances whereby due to some natural calamity, the entire data centre where the website is being hosted gets destroyed or ceases to exist. A well planned contingency mechanism is in place for such eventualities whereby it is to be ensured that the Hosting Service Provider (KFIN TECHNOLOGIES LIMITED) has a‘Disaster Recovery Centre (DRC)’ set up at a geographically remote location and the website is switched over to the DR Server with minimum delay. The Wesbsite manager declares the disaster and manages the switch over.